Home > Customer Service > Returns & Exchanges

Returns & Exchanges

Your satisfaction is important to us. We offer the highest quality plants to our customers. All of our plants are guaranteed for one year after shipment. If for any reason our plants do not perform to your expectations, please let us know immediately. As with all living things, we cannot be held responsible for circumstances that are beyond our control or neglect on your part. Please let us know whether we should replace your plant or refund your purchase. The choice is yours.

Instructions for Returns and Exchanges

1. Contact us immediate via telephone or email at info@thepeonystore.com

2. Carefully repackage the shipment and return it to us via UPS.